Effective Date: 3/6/2023
Last Updated: 3/6/2023
User privacy is of the utmost importance to us. At Flowdex, Inc., doing business as Maestro AI (“Maestro AI”, “we”, “us”, “our”), we respect your privacy and are committed to ensuring that you have the information you need about how we collect or process information.
When you interact with our Service, we may collect information that alone or in combination with other information could be used to identify you (“Personal Data”). The specific information that we collect from or about you depends on the context of your interactions with us and our Service, the choices you make, and the products and features that you use. The general categories of the information that we collect are provided below:
Maestro AI uses Personal Data we collect for the following purposes, in each case to the extent permitted by applicable law:
We may also retain and use your information in connection with potential legal claims, and for compliance, regulatory and auditing purposes. For example, we retain information where we are required by law, or if we are compelled to do so by a court order or regulatory body. In exceptional cases, we may also process your Personal Data to protect your vital interests or as further required for the public good.
We store Personal Data for as long as you use our Service or as may be necessary to fulfill the purposes for which the information was collected, provide our Service, resolve disputes or establish legal defenses, enforce our Terms of Service or other agreements, engage in audits, protect our Service, prevent fraud, comply with the law, or for legitimate business purposes.
We do not rent nor sell your Personal Data. We may share or disclose your Personal Data in an identifiable form as provided below.
We use a variety of online analytics products that automatically deploy cookies, pixel tags, local storage, and other technologies to collect information through our Service in order to help us with analyzing how users use our Website(s) and other Services.
A “cookie” is a piece of data sent to your browser by a website you visit. Depending on the type of information collected, cookies may constitute Personal Data. Depending on your device specifications and settings, you may be able to configure your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. Note that refusing a cookie may in some cases preclude you from using, or negatively affect the display or function of, a website or certain areas or features of a website.
There is no universally recognizable standard for Do-Not-Track signals as of the Last Updated date provided above. As such, the Service do not respond to Do-Not-Track signals at this time.
You may be able to opt out of providing certain categories of Personal Data to us by following the instructions below. Keep in mind, however, that some information may be needed to register with us, use our Service or to take advantage of some of our features.
Opting Out of Communications: If you no longer wish to receive electronic communications from us, click the unsubscribe link at the bottom of the email or follow opt-out instructions provided in our other communication channels. Your request may not be processed immediately, depending on the volume of existing requests and other factors at the time that your request is submitted. We process requests to be placed on do-not-mail and do-not-call lists as required by applicable law. You may continue to receive some communications from us during the processing period. Other communications that you may receive from us include responses to e-mails that you sent to us, notices of updates or changes to our policies and procedures, or other messages relating to your account and/or your use of the Service.
Opting Out of Cookies: You may stop or restrict the placement of cookies on your device or remove them as your browser or device permits.
Updating Your Account Information: Your account settings may allow you to edit or delete the following information you have provided to us:
The information you can view, update, and delete may change as the Service change. If you have any questions about viewing or updating information we have on file about you, please contact us as described below.
Additionally, you may be provided with the opportunity to connect your account on our Service to other user accounts that you have created and/or maintain on platforms and services offered by third parties (“Third-Party Account”). By connecting your account to any Third-Party Accounts, you consent to the continuous release of information about you to those third parties (in accordance with your privacy settings on those third-party sites). If you do not want your Personal Data, to be shared in this manner, do not use this feature.
If you wish to disconnect your account on the Service from your Third-Party Account, please contact firstname.lastname@example.org. Note that if you choose to disconnect your account on our Service from third-party platforms, we may no longer be able to provide the Service to you and functions relating to the integration of that third-party platform.
We take commercially reasonable and appropriate measures to help us in protecting the Personal Data that we collect from unauthorized access, use, disclosure, alteration, or destruction. Data that we collect is encrypted, both in transit, when being communicated across different services, and at rest, when stored in our databases. We use industry-standard encryption and key storage protocols.
Note, however, that no data transmission or storage system is guaranteed to be 100% secure. As such, we are unable to guarantee the security of your Personal Data. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
You are advised to prevent unauthorized access to your Personal Data and other account details by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account. You should use caution whenever submitting information online and take special care in deciding which information you provide.
We do not knowingly collect nor solicit Personal Data from anyone under the age of 18. If you are under 18, you are not permitted to register for the Service, and we ask that you do not send any Personal Data about yourself to us. If we learn that we have collected Personal Data from a child under the age of 18, we will delete that information as quickly as possible.
As of the “Last Updated” date provided at the top of this page, Maestro AI is not subject to specific state consumer data privacy laws of the U.S., including the Virginia Consumer Data Privacy Act (“VCDPA”) or the California Consumer Privacy Act (“CCPA”). As such, we may not respond to data subject requests submitted under the VCDPA or the CCPA as those laws require.
Additionally, California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Service that are California residents to request certain information regarding our disclosure of Personal Data to third parties for their direct marketing purposes. We do not collect or use Personal Data for targeted advertising, or otherwise share Personal Data with third parties for their direct marketing purposes.
For assistance with or information about how we process your Personal Data, you may contact us at email@example.com.
If you are a user of our Service, and you are subject to any one of (i) the General Data Protection Regulation, (ii) data protection laws implemented by member states of the EU in harmony with the General Data Protection Regulation, or (iii) the UK Data Protection Act of 2018, as amended and incorporated into UK law (collectively, the “GDPR”), we will process Personal Data from or relating to you that is subject to data protection laws in accordance with the terms below.
If you are not a “data subject” under the GDPR, the provisions below do not apply to you.
For purposes of the GDPR, Flowdex, Inc., doing business as Maestro AI, is the data controller of Personal Data collected in connection with use of the Service. This means that we are responsible for deciding how and why we hold and use your Personal Data.
We rely upon the following legal grounds to process Personal Data under the GDPR: (a) your consent; (b) Maestro AI’s legitimate interests or the legitimate interests of a third party; or (c) at your request prior to entering a contract or performance of a contract.
We use servers located in the United States to process your Personal Data. By accessing our Service, you authorize the transfer of your Personal Data to the United States for processing in the United States. The transfer of your Personal Data to the United States in the absence of an adequacy decision by the European Commission is made because it is necessary for the performance of a contract with you or your organization, or else with your explicit consent.
If you are a “data subject” under the GDPR and we process your Personal Data, you may exercise certain rights under the GDPR, as described below.
In order to exercise any of the rights described above, please contact us at firstname.lastname@example.org and provide specific and detailed information about your request necessary for us to respond to and carry out your request.
We will endeavor to address your request within 30 days from receipt, but in some instances it may take longer. We will inform you within 30 days from receipt of your request if an extension is necessary and the reason for the delay.
Pursuant to the GDPR, we will permanently erase your Personal Data at such time there is no lawful basis or legal obligation for us to store or process the Personal Data.